Support
Get help with Locality API integration and troubleshooting.
Contact Options
Before Contacting Support
Check these first
Most issues can be resolved by checking the documentation. Review these resources before reaching out.
When Contacting Support
To help us resolve your issue faster, please include:
- API Key prefix — First 8 characters only (e.g., lapi_abc1)
- Request details — Endpoint, parameters, and timestamp
- Error response — Full JSON response including error code
- Expected vs actual — What you expected to happen
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